Frequently Asked Questions
Browse the topics below
to find what you are looking for.
ALL TYPES OF ROOM IDR 1 MILLION
- Do you provide connecting rooms?
- How can I book using this promo?
- Can I use this promo for a family visit with kids?
- I am coming with more than two adults, can I use this promo to book?
- Can I book 2 nights with 2 different room types?
- Is floating breakfast included in the promotion?
- Is there any additional benefit to this promo?
- Do you have a family villa?
- Can I stay for one night only?
- What is included in this promo?
- Get complimentary 1-night stay for every 7-night stay (promo code: HOME7)
- Get complimentary 3-night stay for every 14-night stay (promo code: HOME14)
- Welcome drink and chilled towel upon arrival
- Hourly shuttle service to and from Ubud center based on schedule
- Daily set menu breakfast for 2 people
- 40% off for treatment at Kaveri Spa (except Signature Baths)
- Daily bottled mineral water
- Bicycle usage based on availability
- Wi-Fi access in the resort area
- Turn down service
- Gym usage
- 21% government tax and service charge
- What are terms & conditions for this promo?
- IDR 1,000,000/room/night for any type of room
- Staying period until October 31, 2021
- Minimum 2-night stay in the same room
- Price for 1-night stay at IDR 1,250,000
- Maximum capacity per room is 2 people or 4 people with 2 extra beds in Pool Villa and Duplex Pool Villa
- Extra bed is available at IDR 500,000/bed/night including breakfast
- Promotion cannot be combined with other promotion
- Full non-refundable full payment should be received at least 48-hour after the confirmation email has been sent
- Reschedule is available with notice at least 7 days prior to the check-in date
- Email: email@example.com | Instagram: @theudaya | WhatsApp: +62-817-990-4566
Do you provide connecting rooms?
No, we do not have any connecting rooms. We can however provide rooms that are located closely next to each other for our Pool Suite, Pool Villa, and Duplex Pool Villa room types. Please note that rooms next to each other are subject to availability.
How can I book using this promo?
You can book by contacting our staff through our Instagram page @theudaya, our reservation WhatsApp at +62 817-990-4566, or our reservation email at firstname.lastname@example.org.
Can I use this promo for a family visit with kids?
You may use this promo for a family visit, as long as the kids are under 12 years old as kids below 12 years old are free of charge. If you have more than one kid under the age of 12, we would recommend using an extra bed at the cost of IDR 500,000/person/night inclusive of breakfast. Please note that one extra bed is inclusive of one person's breakfast.
I am coming with more than two adults, can I use this promo to book?
You may use this promo if you are coming in with more than 2 people, however, you would need to use an extra bed for the remaining number of adults. One extra bed costs IDR 500,000/person/night inclusive of breakfast. For the maximum capacity of our room types, our Suite and Garden Suite can accommodate up to 3 people while our Pool Villa and our Duplex Pool Villa can accommodate up to 4 people.
Can I book 2 nights with 2 different room types?
No, you may not. For this promotion, you may only book a minimum of 2 nights with one room type, you cannot change the room type.
Is floating breakfast included in the promotion?
No, floating breakfast is not included in this promotion. The breakfast included in this promotion is a la carte breakfast that you can have in our Deeva Restaurant or in your room. For floating breakfast, there is an extra charge of IDR 175,000++/tray. Please note that if you would like to have a floating breakfast to confirm with our staff at least 1 day before as we cannot guarantee the availability of it.
Is there any additional benefit to this promo?
Yes, if you book using this promo you will get a 30-40% off for all our treatments at Kaveri Spa (except Signature Baths).
Do you have a family villa?
In The Udaya, we do not have a family villa. The villas at our resort all have 1 bedroom with a maximum capacity of 2 or 3 people with an extra bed or 4 people with 2 extra beds in Pool Villa and Duplex Pool Villa. Our resort, however, does provide a baby cot and kids under the age of 12 are free of charge.
Can I stay for one night only?
You may use this promo for a one-night stay with the price of IDR 1,000,000 without breakfast or IDR 1,250,000 with breakfast for 2 people.
What is included in this promo?
The inclusions for this promo are as follows: