Frequently Asked Questions
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Early Bird Festive Season from IDR 599,000
- How can I book using this promo?
- Is it compulsory to participate in the New Year's Eve Dinner?
- Do you provide connecting rooms?
- Can I use this promo for a family visit with kids?
- I am coming with more than two adults, can I use this promo to book?
- Can I book 2 nights with 2 different room types?
- Is floating breakfast included in the promotion?
- What is included in this promo?
- Welcome drink and chilled towel upon arrival
- Hourly shuttle service to and from Ubud center based on schedule
- Daily set menu breakfast for 2 people
- Daily bottled mineral water
- Bicycle usage based on availability
- Wi-Fi access in the resort area
- Turn down service
- Gym usage
- 21% government tax and service charge
- What are terms & conditions for this promo?
- Suite at IDR 599,000/room/night | Normal rate: IDR 2,500,000/room/night
- Garden Suite at IDR 650,000/room/night | Normal rate: IDR 3,000,000/room/night
- Pool Suite & Ubud Pool Suite at IDR 850,000/room/night | Normal rate: IDR 4,000,000/room/night
- Pool Villa & Duplex Pool Villa at IDR 999,000/room/night | Normal rate: IDR 5,000,000/room/night
- Staying period in December 21, 2021 - January 5, 2022
- Booking period until September 30, 2021
- Minimum 2-night stay- Maximum capacity per room is 2 people
- Promotion cannot be combined with other promotion or package
- Non-refundable full payment should be received at least 48-hour after confirmation email has been sent
- Amendment available for another year, at least 14 days prior to the check in date
- Additional New Year's Eve dinner with live music applied on December 31, 2021 at IDR 350,000/person
How can I book using this promo?
You can book by contacting our staff through our Instagram page @theudaya, our reservation WhatsApp at +62 817-990-4566, or our reservation email at email@example.com.
Is it compulsory to participate in the New Year's Eve Dinner?
Should your room reservation falls in December 31, 2021, compulsory dinner fee IDR 350,000/pax will be applied.
Do you provide connecting rooms?
No, we do not have any connecting rooms. We can however provide rooms that are located closely next to each other for our Pool Suite, Pool Villa, and Duplex Pool Villa room types. Please note that rooms next to each other are subject to availability.
Can I use this promo for a family visit with kids?
You may use this promo for a family visit, as long as the kids are under 12 years old as kids below 12 years old are free of charge. If you have more than one kid under the age of 12, we would recommend using an extra bed at the cost of IDR 500,000/person/night inclusive of breakfast. Please note that one extra bed is inclusive of one person's breakfast.
I am coming with more than two adults, can I use this promo to book?
You may use this promo if you are coming in with more than 2 people, however, you would need to use an extra bed for the remaining number of adults. One extra bed costs IDR 500,000/person/night inclusive of breakfast. For the maximum capacity of our room types, our Suite and Garden Suite can accommodate up to 3 people while our Pool Villa and our Duplex Pool Villa can accommodate up to 4 people.
Can I book 2 nights with 2 different room types?
No, you may not. For this promotion, you may only book a minimum of 2 nights with one room type, you cannot change the room type.
Is floating breakfast included in the promotion?
No, floating breakfast is not included in this promotion. The breakfast included in this promotion is a la carte breakfast that you can have in our Deeva Restaurant or in your room. For floating breakfast, there is an extra charge of IDR 175,000++/tray. Please note that if you would like to have a floating breakfast to confirm with our staff at least 1 day before as we cannot guarantee the availability of it.
What is included in this promo?
The inclusions for this promo are as follows:
What are terms & conditions for this promo?
The Terms & Conditions for this promo are: