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Frequently Asked Questions

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I cannot complete the payment. Can I get my room secured without paying the deposit?

Deposit payment is required to secure the booking in any circumstances. If you book directly through us, you can settle the payment through a payment link using a credit card with Visa or MasterCard logo, bank transfer, or pay directly at the resort before the due date. Please kindly contact our staff if you find any problem in settling the payment and we will be happy to help you. 

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