- How much is your room rates?
- Do you accept PayPal?
- Can I change my room type?
- What if I want to extend my stay?
- Can I pay using my currency?
- I cannot complete the payment. Can I get my room secured without paying the deposit?
- Can I make a group reservation?
- How do I know that my reservation is confirmed?
- Is it safe to fill in my credit card number during reservation process?
- I want to amend my booking. How can I do that? Do I get charged for that?
Frequently Asked Questions
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What is included in the room rate?
Our room rates include room facility and additional services as follows:
- Terrace with clothes-drying rack and chair and table set
- King-size bed
- Bed drape
- Reading lamp
- Air conditioner
- LED TV
- Safe-deposit box
- IDD telephone
- Daily fruit basket
- Tea and coffee maker
- Luxurious wooden closet with built-in drawers and storage
- Bathrobes and slippers
- Bathtub essentials (bath salt, shower gel, and bath foam)
- Wi-Fi coverage
- Daily breakfast for 2 people
- Welcome drink and chilled towel upon arrival
- Daily shuttle service to Ubud center base on schedule
- Complimentary 1-hour yoga class every Tuesday, Thursday, and Saturday
- Free bicycle use based on availability
- Wi-Fi access in the room and public area
- Daily afternoon tea at Deeva Restaurant
- Daily fruit basket in the room
- Daily 4 bottles of mineral water
- Turn down service
- Free use of gym and business center