- How much is your room rates?
- Do you accept PayPal?
- Can I change my room type?
- What if I want to extend my stay?
- Can I pay using my currency?
- I cannot complete the payment. Can I get my room secured without paying the deposit?
- Can I make a group reservation?
- How do I know that my reservation is confirmed?
- Is it safe to fill in my credit card number during reservation process?
- I want to amend my booking. How can I do that? Do I get charged for that?
Frequently Asked Questions
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How can I make my payment for direct booking?
Room reservation through direct booking requires deposit payment as a settlement to secure the room before your arrival. The deposit payment can be made through the provided payment link using a credit card with Visa or MasterCard logo. Another option is bank transfer. Please kindly ask our staff's assistance for the bank account details. For any booking made aside from direct booking, the payment can be made by referring to the respective's agent payment policy.