- How much is your room rates?
- Do you accept PayPal?
- Can I change my room type?
- What if I want to extend my stay?
- Can I pay using my currency?
- I cannot complete the payment. Can I get my room secured without paying the deposit?
- Can I make a group reservation?
- How do I know that my reservation is confirmed?
- Is it safe to fill in my credit card number during reservation process?
- I want to amend my booking. How can I do that? Do I get charged for that?
Frequently Asked Questions
Browse the topics below
to find what you are looking for.
How can I book the room?
You can book the room directly through our website, reservation email, call, WhatsApp, Instagram, or make your booking through partnered Online Travel Agents or tour agents. Walk-in booking is also accepted (subject to availability). If you make a booking through other methods other than a direct booking, it is advisable to contact us through email, WhatsApp, or social media platforms to help us confirm and check your booking details to avoid booking mistakes.