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Frequently Asked Questions

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What is the Flower Pool booking policy?

Flower Pool is required to be booked in advance, at least two days prior to your arrival. Please kindly note that Flower Pool cannot be booked on the check-out date. It is only available for booking in the room with a private pool, such as Pool Suite, Ubud Pool Suite, Pool Villa, and Duplex Pool Villa. If you want to have it on your arrival date, it will be possible to have it at 4PM. For the time length, Flower Pool can be kept up to 4 hours to preserve the pool's quality for your own convenience. On the other days, Flower Pool is available for booking from 10AM the earliest and 4PM at the latest. The preparation hours will take up to 2 hours before it is ready for you to enjoy. 

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