- What will happen if I arrive late for my treatment?
- What time should I arrive for my treatment?
- Can I come directly and book?
- Can I have my spa room window opened?
- What are the facilities offered in your spa?
- Does my spa treatment price include transport service?
- Do you have a pick-up and drop-off service?
- Can I drop my luggage before the spa even though I am not staying at your resort?
- Where is Kaveri Spa located?
- Is the shuttle available for outside guests?
What will happen if I arrive late for my treatment?
Lateness of arrival may result in a cut-off of the treatment time. Therefore, for your convenience, we would highly suggest guests arrive at least 15 minutes before treatment time to avoid lateness.
What time should I arrive for my treatment?
We would highly suggest guests arrive at least 15 minutes before treatment time to avoid lateness. The lateness of arrival may result in a cut-off of the treatment time. Therefore, for your convenience, it will be better to arrive earlier.
Can I come directly and book?
Walk-in guests are more than welcome in our spa. However, we cannot guarantee the availability of room and therapists. For your convenience, in this current situation we would not recommend a walk-in reservation. Please kindly book your treatment at least one day prior through our staffs and they will be happy to assist you.
Can I have my spa room window opened?
We have three rooms that have openable windows with a garden view out of the total of six rooms we have. Two rooms are facilitated with round bathtubs. Meanwhile, the other room is facilitated with an oval bathtub.
What are the facilities offered in your spa?
Our spa is facilitated with 6 spa rooms and Jacuzzi area. Five of our rooms have a round bathtub while the other one has an oval bathtub. For room capacity, five of our rooms can accommodate up to two persons. Meanwhile, one room with a round bathtub is designated for one person only.
Does my spa treatment price include transport service?
Transportation service is not included in the spa's price. Pick-up and drop-off services are available upon request with an additional charge. For our in-house and outside guests, we also provide daily free shuttle available from 10AM to 9PM. It is advisable to book the shuttle for your convenience and you can book it through our staff.
Do you have a pick-up and drop-off service?
Pick-up and drop-off service are available upon request with an additional charge. For our in-house and outside guests, we also provide daily free shuttle available from 10AM to 9PM. It is advisable to book the shuttle for your convenience and you can book it through our staff.
Can I drop my luggage before the spa even though I am not staying at your resort?
Outside guests that visit to enjoy our services are allowed to keep the luggage at the front desk while you are doing activities at the resort's area.
Where is Kaveri Spa located?
Kaveri Spa is located in The Udaya Resorts & Spa, as the spa is operated under the resort as a facility. The Udaya is located in Ubud, Bali, Indonesia. The specific address is Jl. Sri Wedari No. 48B, Desa Tegallantang, Ubud, Gianyar, Bali 80571. It is available on Google Maps with the keyword "The Udaya Resorts & Spa" or "Kaveri Spa at The Udaya". If you are coming from the Ubud Center area, we have a daily free shuttle available from 10AM to 9PM. It is advisable to book the shuttle for your convenience and you can book it through our staff through phone, email, WhatsApp, or social media platforms.
Is the shuttle available for outside guests?
Outside guests who are going to visit the resort are more than welcomed to come with the shuttle and visit The Udaya. To help the driver recognize you, please kindly contact our staff in advance to book the seats.