- How much is your room rates?
- Do you accept PayPal?
- Can I change my room type?
- What if I want to extend my stay?
- Can I pay using my currency?
- I cannot complete the payment. Can I get my room secured without paying the deposit?
- Can I make a group reservation?
- How do I know that my reservation is confirmed?
- Is it safe to fill in my credit card number during reservation process?
- I want to amend my booking. How can I do that? Do I get charged for that?
Frequently Asked Questions
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How can I book the room at your resort?
You can book the room directly through our website, reservation email, direct call, WhatsApp, Instagram, or make your booking through partnered Online Travel Agents as well as an affiliated tour agent. Walk-in booking is also accepted (subject to availability). If you make a booking through other methods other than a direct booking, it is advisable to contact us through email, WhatsApp, or social media platforms to help us confirm and check your booking details to avoid booking mistakes.
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